Hello,**F******** Morris Friedman**I just received a phone call from someone at the Mes...
GetHuman2945301's customer service issue with LA Fitness from May 2019
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The issue in GetHuman2945301's own words
Hello,**F******** Morris Friedman**I just received a phone call from someone at the Mesa Arizona club on University and Stapley concerning my debit card. My debit card was compromised May ** ******at a local gas station where it was charged $***.**. Needless to say, I cancelled the card immediately. The new card will be here no later than May ** **** per **the Compass Bank customer service.**When I told the person that called(female no name given) about what happened, she asked for my bank account or another credit card. I informed her that my card **would be arriving shortly, then I would update my account. She told that she was trying to avoid a late fee, I explained again that my card was stolen and my new card **would arrive shortly. Not one word of understanding came from this person’s mouth, all she wanted was my money. I don’t think being threatened by a late fee shows**any empathy for me, believe me, not having access to a debit card makes life incredibly difficult. Quite frankly, I told her if I was charged a late fee, I will quit the gym.**Now, let’s talk about the gym. **Everyday I am there people pass through the front door without showing any gym card or giving their phone number to the desk, are they members? Everyday I am there**machines are loaded with *-** plates that the prior user left on the machine. Everyday I am there, dumbells are scattered throughout the gym floor that someone did not**put back on the racks. Everyday, people leave paper towels and Kleenex on the machine and treadmills instead of throwing it in the trash. And you are worried about my account**being late when my debit card was compromised.**I don’t think being threatened by a late fee is appropriate in this case and I will copy corporate on this matter. I will be happy to receive a phone call apologizing for this type of call.**I would also like the persons name.**Thank You**Morris Friedman****-***-****
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