My local LA fitness club offers volleyball on Wednesdays, and there has been several ti...
GetHuman2614594's Complaint issue with LA Fitness from March 2019
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The issue in GetHuman2614594's own words
My local LA fitness club offers volleyball on Wednesdays, and there has been several times (* I can recall) in the last year, we are not able to pay because they cant find the keys to open the storage where the net is stored. About a month ago they stated one of the manages took the key home and that was the only copy they had and they promised they will make more copies to avoid this from happening again. Today, it happened again. The same manager took the key home. I would like for a corporate manager to call me back, in order to provide more details on how the conversation went today. I cannot believe there is such employees with poor customer service skills where instead of showing empathy, it's more of an inconvenience. Please email me with the best time and number where I can reach a corporate manager.
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