I have to cancel my personal training due to my doctors recommendation and the staff is...

GetHuman2470226's customer service issue with LA Fitness from March 2019

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The issue in GetHuman2470226's own words
I have to cancel my personal training due to my doctors recommendation and the staff is making it difficult for me to get in touch with the Operations Manager. First, they asked for the doctors notice and when I brought it they told me that many people forge those and they don't know if I would be able to cancel it. I told them to call my physician and that the paper he wrote the note on can't be forged. Until now they have not tried to cancel my personal training due to my medical condition.
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LA Fitness

Customer service issue
Reported by GetHuman2470226
Mar 13th, 2019 - 5 mons ago
I have an issue with LA Fitness too
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Seen by 2 customers so far
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GetHuman2470226 started working on this issue
Mar 13th 12:43pm