SUBJECT: Poor Customer Service from Personal Trainer Director Rasheem Steadyley - Waldo...
GetHuman-jlmmsm's customer service issue with LA Fitness from February 2019
Help with my LA Fitness issue
Next: our robot will wait on hold for GetHuman-jlmmsm to get a LA Fitness rep on the line!
Always use the GetHuman Phone tocall LA Fitness. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jlmmsm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jlmmsm may need:
Account Number, Name of Account Holder, Date of Birth, Home Address, Phone Number on Account, and Email on Account
The issue in GetHuman-jlmmsm's own words
SUBJECT: Poor Customer Service from Personal Trainer Director Rasheem Steadyley - Waldorf, MD LA Fitness Center **I went to the Waldorf fitness center this evening, Wednesday, February ** at approximately *:** pm to obtain a copy of my personal trainer’s contract. I spoke with the membership sales representative and the young went to ask Mr. Steadyley to come and speak with me and he sent a message to me saying “he was working out” and for me to leave my name and number at the desk. When told the sales rep I called the center yesterday (*******) and I have been waiting for a return call from Taryn Lowery and he went a second time to ask Mr. Steadyley to come and speak with me. His response to the sales rep was “he was not coming to speak with me.” As a customer, I deserve to have the same level of service provided to me as I received before I joined the fitness center, THIS DID NOT HAPPEN TONIGHT!!**I would like to receive a copy of my contract, which is the reason I went to the center tonight. **I highly recommend that the leadership team at the Waldorf fitness center receive customer service training IMMEDIATELY!!**Unhappy Customer **Lisa Madison *****.***.****
GetHuman-jlmmsm did not yet indicate what LA Fitness should do to make this right.
I have an issue with LA Fitness too
How GetHuman-jlmmsm fixed the problem
We are waiting for GetHuman-jlmmsm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.