LA Fitness canceled morning childcare so our instructor for aquatics could no longer te...

GetHuman-drbrds's customer service issue with LA Fitness from February 2019

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The issue in GetHuman-drbrds's own words
LA Fitness canceled morning childcare so our instructor for aquatics could no longer teach our class. She moved to a nearby competitor club. Since the, we have been having substitutes which sometimes fail to show up. Attendance was about *-* as we patiently waited for a permanent replacement. Sometimes no one would even be scheduled. This week the new manager on Kirkman Road in Orlando said he was not looking for an instructor because LA Fitness had canceled the class. He said he had no authority in the matter and we could contact corporate. This is what I am doing on behalf of the aquatics class which meets Friday’s at * a.m. We want our class back. Attendance dwindled due to the lack of a permanent instructor and some followed the instructor to the competitor’s club.
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LA Fitness

Customer service issue
Reported by GetHuman-drbrds
Feb 6th, 2019 - 3 mons ago
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GetHuman-drbrds started working on this issue
Feb 6th 3:30pm