My daughter had some billing issues with her account. She went to Gulf center in Fort M...

GetHuman1894407's customer service issue with LA Fitness from January 2019

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The issue in GetHuman1894407's own words
My daughter had some billing issues with her account. She went to Gulf center in Fort Myers to try to get it solved. They added her to my account (without asking my permission) stating that she doesn’t need to pay “anything”. Next day I see a charge of $**.** in my bank change. That’s not acceptable. I’m the account holder. No a call or email just anyone can go making changes and charge your account. You guys holding my credit card information. That’s broke of trust. I wanted reversed. My name is Priscila Coutinho, my phone ***.***.****. My daughter is Isabella Hergert ***.***.****. The company need to have a better way to protect customers. Amazon or Sprint they have codes and way to keep track if any transactions in your account is authorized by the account holder. No brainer.
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LA Fitness

Customer service issue
Reported by GetHuman1894407
Jan 4th, 2019 - 4 mons ago
I have an issue with LA Fitness too
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Seen by 3 customers so far
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GetHuman1894407 started working on this issue
Jan 4th 9:49am