Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1894407 may need:
Account Number, Name of Account Holder, Date of Birth, Home Address, Phone Number on Account, and Email on Account
The issue in GetHuman1894407's own words
My daughter had some billing issues with her account. She went to Gulf center in Fort Myers to try to get it solved. They added her to my account (without asking my permission) stating that she doesn’t need to pay “anything”. Next day I see a charge of $**.** in my bank change. That’s not acceptable. I’m the account holder. No a call or email just anyone can go making changes and charge your account. You guys holding my credit card information. That’s broke of trust. I wanted reversed. My name is Priscila Coutinho, my phone ***.***.****. My daughter is Isabella Hergert ***.***.****. The company need to have a better way to protect customers. Amazon or Sprint they have codes and way to keep track if any transactions in your account is authorized by the account holder. No brainer.
GetHuman1894407 did not yet indicate what LA Fitness should do to make this right.
I have an issue with LA Fitness too
How GetHuman1894407 fixed the problem
We are waiting for GetHuman1894407 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.