GetHuman-mrahmed's customer service issue with LA Fitness from December 2018
Help with my LA Fitness issue
The issue in GetHuman-mrahmed's own words
Bring the pool temperature to above **c which is suitable to all. ... I am ** years old member AGT *F************of la fitness and work out at **** Vega Blvd, Mississauga, ON L*L *Y*.*The temperature of the swimming pool is kept normally at **F, which I feel cold for me to swim in it . I requested to raise to between **-**. first Jacky at the reception said to look into it later said it is a head office policy to keep it at **. I explained to her that I have chronic back problem, multiple concerns and had heart by pass surgery. Raising by one degree is still on the lower side of the recommended temperature. On Wednesday Dec *th after check in I waited for her attention, she was on the phone. she ignored me and attended to another member kept me waiting. I had a google print out showing that recommended swimming pool temperature is from **-**, eventually when she approached me she clearly had tempo on her face showed me from the register that today the temperature is **F. After seeing the print out she said if I raise it others will complain and it will be prejudice to them and left me before the end of conversation to attend other members. She clearly had an attitude ignored me and prejudice. This unethical rude and attitude practice is to be addressed to and listen to my request by raising the temperature of the pool to above **F. *Regards,*Rashid Ahmed
I could catch pneumonia.
Maintain the pool temperature above **c .
I do care for all and my dues are paid on time.
tried to talk to reception but failed.
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How GetHuman-mrahmed fixed the problem
Well I have asked in the later part of paragraph***- Maintain the temperature of the pool above **F.**- Have your reception staff learn to behave with respectful manners.*Rashid Ahmed
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