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The issue in GetHuman1648236's own words
I recently purchased the personal training with the intention of being trained by the person that I signed up my membership with. On my first day of personal training, I trained with a different coach and within ** minutes the training session was over. Three exercises with *-* sets each did not impress me.. I have been training at LA Fitness for over * years and my expectations were not met. I really do not need personal training, I only signed up because the salesman that sold me on the training had a vast knowledge of experience and training - I was surprised to be trained by an individual younger and less experienced than me. I would like a refund if possible for my personal training, I understand that it can be a great benefit to a lot of people, but I much rather prefer to train on my own and not pay for someone to tell me things I already do and know how to do as I have been doing them for years.
GetHuman1648236 did not yet indicate what LA Fitness should do to make this right.
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