I paid *** dollars for personal trainer for my first month got * work outs the first we...

GetHuman-mattthra's customer service issue with LA Fitness from October 2018

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The issue in GetHuman-mattthra's own words
I paid *** dollars for personal trainer for my first month got * work outs the first week. I had to change work schedule and asked to switch times for workout. I was told they would get back to me and let me know i texted my trainer left several messages at front desk. Little to say i feel like u wasted my money and do not want to continue paying for something in not recieving. I want lart of my first months payment back and i want my contract cancled. None of this was my fault. They did not communicate with me and i did everything they asked of me
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LA Fitness

Customer service issue
Reported by GetHuman-mattthra
Oct 18th, 2018 - a mon ago
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GetHuman-mattthra started working on this issue
Oct 18th 5:57pm