Hello... I bought Loreal Age Perfect Cell Renewal from Shopper's Drug Mart. The first...

GetHuman4613415's Complaint issue with L'Oreal from April 2020

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The issue in GetHuman4613415's own words
Hello... I bought Loreal Age Perfect Cell Renewal from Shopper's Drug Mart. The first time I opened it, I noticed that it seemed dry and thought it might have separated so I stirred it but it made no difference. Trying it, I was disappointed with how it dragged the skin because of the dryness of the product. Therefore I took it back to Shopper's. They said I couldn't return it because I didn't have the receipt so I showed it to them to see if they thought it was too dry. They said they didn't know because they had never seen it before. I also mentioned to them that the hot lights on their shelves had an effect on products and that perhaps this lighting should be LED not halogen. What kind of consistency should I expect from Loreal Age Perfect Cell Renewal? I have a picture which cannot be added here.

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L'Oreal

Complaint issue
Reported by GetHuman4613415
Apr 9th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 345 others
0 customers following this

Timeline

GetHuman4613415 started working on this issue
Apr 9th 7:57pm
GetHuman4613415 indicated the issue is not fixed yet.
Apr 12th 10:10pm