I am a long time L'Oreal Infallible lipstick user. I loved the little square container...

GetHuman-mjpjhigg's Complaint issue with L'Oreal from October 2019

Help with my L'Oreal issue
First: share to improve GetHuman-mjpjhigg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mjpjhigg may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mjpjhigg's own words
I am a long time L'Oreal Infallible lipstick user. I loved the little square container best. You keep changing the container, and I have been OK with it till my last purchase. I just bought two new Infallible lipsticks. I hate them. They don't have the little clear lip gloss included. They don't stain my lips. They leave a lip stain on all my drinks and silverware. The original one lasted from morning till night. No stains left behind. These new ones don't last through my morning coffee. I spent over $** on these two lipsticks and can't use either one. Can't take them back, because they have been used. Will not be purchasing any further Infallible lipstick in the future. I'm sorry to have lost my favorite L'Oreal product. I guess all I can do now is ask for a $** refund

GetHuman-mjpjhigg did not yet indicate what L'Oreal should do to make this right.

How GetHuman-mjpjhigg fixed the problem

We are waiting for GetHuman-mjpjhigg to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get L'Oreal's attention and get better help faster. Tap below to get started.
Having L'Oreal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-mjpjhigg
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 720 others
0 customers following this


GetHuman-mjpjhigg started working on this issue
Oct 26th, 2019 7:46pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies