I have been buying Telescopic mascara for years and when everyone asks about my eyelash...

GetHuman1730440's customer service issue with L'Oreal from January 2019

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The issue in GetHuman1730440's own words
I have been buying Telescopic mascara for years and when everyone asks about my eyelashes I show them Telescopic and swear by it. For the past few months I have been getting defective mascaras. The brush is unable to go back into the tube and I have to touch the brush in order to force it back in leaving black all over my hands. This is EXTREMELY frustrating. I don't want to change brands but I am being forced too. I would like to be sent free mascara's or coupons. I have also had to return to multiple store multiple times to return the mascara. Very disappointed in L'Oreal.
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Customer service issue
Reported by GetHuman1730440
Jan 16th, 2019 - a mon ago
I have an issue with L'Oreal too
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Seen by 5 customers so far
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GetHuman1730440 started working on this issue
Jan 16th 4:22pm