I have always used L'Oreal products, but just recently I have wasted about **.** on you...

GetHuman-jhia's customer service issue with L'Oreal from December 2018

10 views | 171 similar | 0 following
Help with my L'Oreal issue
Next: our robot will wait on hold for GetHuman-jhia to get a L'Oreal rep on the line!
Always use the GetHuman Phone to call L'Oreal. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jhia's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jhia may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jhia's own words
I have always used L'Oreal products, but just recently I have wasted about **.** on your eye liner. I purchased two Infallible eyeliners at Walmart...one brown and one black. I thought maybe they were just defected because they came from Walmart. Neither of them lasted longer than a week. I went back to purchase another brown one at CVS because I loved how they went on and lasted, but it too only lasted a week. If they are suppose to roll out, they don't. Can you please check into this product. I feel that I may not be the only person with this complaint. I also was wondering what other eyeliner product you have that goes on this nicely, but last for a longer period of time. I recently retired and I am on a strict budget. Thank you for responding to my request. *Jennifer Abernethy

GetHuman-jhia did not yet indicate what L'Oreal should do to make this right.

How GetHuman-jhia fixed the problem

We are waiting for GetHuman-jhia to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get L'Oreal's attention and get better help faster. Tap below to get started.
Having L'Oreal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jhia fixes it.
This email address isn't valid

L'Oreal

Customer service issue
Reported by GetHuman-jhia
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 171 others
0 customers following this

Timeline

GetHuman-jhia started working on this issue
Dec 27th, 2018 2:42am