Is the hair color Chic Gray available to get directly through your ordering process or...

GetHuman-nonisjbx's customer service issue with L'Oreal from June 2018

Help with my L'Oreal issue
The issue in GetHuman-nonisjbx's own words
Is the hair color Chic Gray available to get directly through your ordering process or any suggestions?
GetHuman-nonisjbx did not yet indicate what L'Oreal should do to make this right.
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L'Oreal

Customer service issue
Reported by GetHuman-nonisjbx
Jun 2nd, 2018 - 5 mons ago
I have an issue with L'Oreal too
Fixed
Seen by 6 customers so far
Similar issue to 558 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-nonisjbx started working on this issue
Jun 2nd 4:19pm
GetHuman-nonisjbx indicated the issue is not fixed yet.
Jun 3rd 5:21pm