Hi I purchased the L'Oreal Magic Touch, Brown, and used to colour the grey hairs just a...

GetHuman727203's customer service issue with L'Oreal from May 2018

Help with my L'Oreal issue
The issue in GetHuman727203's own words
Hi I purchased the L'Oreal Magic Touch, Brown, and used to colour the grey hairs just above my forehead. this was about * weeks ago. A bit of the colour went on my forehead and I wiped it off immediately, but it left white marks on the left and right side of my forehead, about *.**** to * cm wide! I thought it would disappear as the days went by but it has not! I am most upset and disappointed in this product as it can been clearly seen. I have to hide it with a fringe. Other tints*colours have never done this. I will be most reluctant to lpurchase* a L'Oreal product again, which I have always liked. What can be done about this problem plse ?
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L'Oreal

Customer service issue
Reported by GetHuman727203
May 29th, 2018 - 5 mons ago
I have an issue with L'Oreal too
Fixed
Seen by 10 customers so far
Similar issue to 390 others
0 customers following this
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Timeline
GetHuman727203 started working on this issue
May 29th 2:10pm
GetHuman727203 indicated the issue is not fixed yet.
May 30th 6:47am
GetHuman727203 indicated the issue is not fixed yet.
May 31st 6:23am
GetHuman727203 indicated the issue is not fixed yet.
Jun 4th 8:21am