Hi I bought front entry signature series lock from home depot. After opening the box...

GetHuman-warhekar's customer service issue with Kwikset from July 2018

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The issue in GetHuman-warhekar's own words
Hi I bought front entry signature series lock from home depot. After opening the box, I found that there no smart key learn tool in the box. I already installed the lock on the door. Rather than going through the return process back to store, I thought of sending this email and finding out if you can send me the smart key learning tool. My contact as below:**Ajay Warhekar***** N Vauxhall Pl*Peoria, IL ******W*****@***.com
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Kwikset

Customer service issue
Reported by GetHuman-warhekar
Jul 1st, 2018 - a yr ago
I have an issue with Kwikset too
Not resolved
Seen by 3 customers so far
Similar issue to 16 others
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Items needed
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Billing address
Email address on the account (if applicable)
Timeline
GetHuman-warhekar started working on this issue
Jul 1st, 2018 1:43pm