In short I was told I was banned from Kum and go in broken arrow oklahoma **st and Lynn...

GetHuman5302216's customer service issue with Kum & Go from September 2020

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The issue in GetHuman5302216's own words
In short I was told I was banned from Kum and go in broken arrow oklahoma **st and Lynn lane. I had an employee that worked for me supposedly stole candy is what I was told. I thought it was a joke I laughed she proceeded to tell me she was serious. So I left after telling her I was sorry if that happened I had no prior knowledge or aware of anything being stolen. I received an email saying that the matter had been resolved at *****@***.com. it was extremely embarrassing I was highly offended anyhow this was at least a month ago I gave it time for things to smooth out even after being told I was not banned I had not committed a crime and the issue had been resolved via email. Recently I have been back with no problems till this evening just after *PM the same teller loudly in front of many customers told me (NO I Said you can not come her anymore because you stole!) My gosh how embarrassed and angry I was after formerly being told the matter was resolved as well as many customers being preview to this as well as my own business and name being shunned shamed which could result in me losing business. Anyway I ask her what is your problem with me I've done nothing to you committed no crime what is the problem here she had her girlfriend their in the store along with several other friends that all jumped all over me telling me to leave just thriving off the power of feeling allowed to tell me what I can and cannot do mind you in front of many people! I ask do you work here I'm speaking with the teller and looked at her trying to ask her and inform her of the email I received and how embarrassed I was to be yelled at by her and her friends in front of many people in line! She wouldnt respond to me this whole time the friends are screaming at me finally she said my manager will be here in just a minute you can talk to her but it doesn't matter you can not come into this store because I said so. So I waited the manager pulled up I ask are you the manager she replied no I ask so is the other teller the manager I got no response on this matter. I proceeded to tell her what was going on mind you this lady has seen me my dad mom brother son and niece for years coming into the store and always would talk to all of us for honestly too long causing my father to avoid the times she worked as well as the store cause she would hold them up making them late for work school and inquiring into personal matters that are none of her business even asking me to relay messages and pass forth gifts trying to pry her way into our lives we dont want to be rude but we are busy and have no time or the want for exessive talk personal*business questions*talk and no we do not want gifts food anything from you other than take our money say hi bye and thank you I can not except anything from you I feel she has a personal vendetta towards me and my family since they stopped going in their cause this so called manager however I was always nice back to her I dont know why she lied to me and said she was not the manager or if the younger teller was misinformed I do believe she is. Anyway when I saw her I thought good someone I can talk to reason with boy was I wrong she would not listen and was mean the other friends other teller are still harassing me the manager said now I'm mad she says you cant come in then you cant come in well I thought you were the manager she told me to talk to you. I just left after being threatened over and over embarrassed beyond belief they even called the police on me so if I come to the store or turn around in the parking lot they can call the police which was not necessary and will cause me a fine or jail time all because I guess the young teller power tripping and doesn't like me maybe they talk I dont know I will get her name the older so called manager name I believe is candy however I will get both names be sure of it and get those names back to you. In my opinion they should be let go at least moved to another store and the ban on me lifted mailed to me in writing from kum and go Corp to *** s *th st broken arrow oklahoma *****. They obviously have person vendetta against me and my family I will ask my family to relay their embarrassing many bad moments as well if they have time and will which after they learn of this I'm sure you will get a few more of these. Thank you for your time and reading my long unpuncuated letter I'm sorry to have to be sending this I felt it very necessary urgent and worthy of my time as well as yours I've spent two hours because of them dealing with police harassment from their friends and writing this to you surely you will take these matters to light and do what is necessary as long as I get a mailed copy of my ban lifted from kum and go in the mail as well as email I will be happy and no that the were out in their correct positions fired whatever is necessary thank you very much I look forward to recieving the letter from you since this was once already resolved via email to me at *****@***.com my phone number is *** *** **** brandon king *** s *th st broken arrow Oklahoma *****.

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Kum & Go

Customer service issue
Reported by GetHuman5302216
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman5302216 started working on this issue
Sep 26th, 2020 3:59am

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