Cannot check my gift card balance

GetHuman1579121's customer service issue with Kroger from November 2018

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The issue in GetHuman1579121's own words
The problem: Cannot check my gift card balance
GetHuman1579121 did not yet indicate what Kroger should do to make this right.
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Kroger

Customer service issue
Reported by GetHuman1579121
Nov 17th, 2018 - a mon ago
I have an issue with Kroger too
Not resolved
Seen by 2 customers so far
Similar issue to 116 others
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Timeline
GetHuman1579121 started working on this issue
Nov 17th 7:35pm