My wife and I shop regularly at a Kroger store. We use either the one at Searcy, Ar. o...

GetHuman-bewerjan's customer service issue with Kroger from September 2018

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The issue in GetHuman-bewerjan's own words
My wife and I shop regularly at a Kroger store. We use either the one at Searcy, Ar. or the one at Batesville, Ar. Our problem is with the store at Batesville, Ar. We try to save on our spending for groceries by taking advantage of the buy * and get * dollars back. But the store at Batesville does not deduct the * dollars if you buy the correct * items. They have done this to us twice now. However the store at Searcy always does it right. They will even let you know if there is something wrong, so we can do what needs to be done to receive the * dollars off. If the problem is not corrected we will no longer shop at the Batesville store. Thank you.
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Customer service issue
Reported by GetHuman-bewerjan
Sep 24th, 2018 - 4 mons ago
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GetHuman-bewerjan started working on this issue
Sep 24th, 2018 12:49am