On **** at **:**:** I wired $****.** from my Kraken account to my Bank of America busin...

GetHuman-petersfo's customer service issue with Kraken from March 2021

Help with my Kraken issue
First: share to improve GetHuman-petersfo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-petersfo may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-petersfo's own words
On **** at **:**:** I wired $****.** from my Kraken account to my Bank of America business checking account. The funds never arrived. Bank of America has no record of the wire. Kraken says that the transaction was completed and that BofA has the funds. I have spoken with BofA's Wire Transaction department and there is no record of a wire arriving in that amount on that date or any date during the past * weeks. Kraken has not responded to my email request for details of the transaction.

GetHuman-petersfo did not yet indicate what Kraken should do to make this right.

How GetHuman-petersfo fixed the problem

We are waiting for GetHuman-petersfo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kraken's attention and get better help faster. Tap below to get started.
Having Kraken issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kraken

Customer service issue
Reported by GetHuman-petersfo
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 187 others
0 customers following this

Timeline

GetHuman-petersfo started working on this issue
Mar 19th 7:44pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians