I bought a quantity of country time at Kroger’s because I live ** miles from them and w...

GetHuman-oslemast's customer service issue with Kraft Foods from October 2019

Help with my Kraft Foods issue
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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-oslemast's own words
I bought a quantity of country time at Kroger’s because I live ** miles from them and when I started opening them,I found out they had got moisture or they were set up and could not get it out. I called your co. And they wanted a picture of the canisters that I had and I sent it to them,(** of them) and then they said they wanted the sales receipt and I do not keep my groceries receipts (who does ? ) but I sent them a picture of them,. What more do they want ?. Now I have ** country time lemonades that I cannot use and want a restitution for them and cannot get it without a sales receipt.I certainly am not satisfied with what answer I got when I called the consumer relations.I would like for someone with some Authority to look into this for me cause I like kraft’s food and buy them all the time.but now I have a problem that was not my fault and would like someone with some authority to look into it and get back to me. I like country time and drink about a gallon a day,but I ran into this and need some help. Thanks

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Kraft Foods

Customer service issue
Reported by GetHuman-oslemast
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 458 others
0 customers following this

Timeline

GetHuman-oslemast started working on this issue
Oct 18th, 2019 11:51am
GetHuman-oslemast shared this issue with your circles on Google+
Oct 18th, 2019 11:53am

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