I've purchased and make Jell-o, sugar and fat free pudding every week, for many years...

GetHuman2232621's customer service issue with Kraft Foods from February 2019

266 similar
0 following
Help with my Kraft Foods issue
Next: our robot will wait on hold for GetHuman2232621 to get a Kraft Foods rep on the line!
Always use the GetHuman Phone tocall Kraft Foods. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2232621's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2232621 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2232621's own words
I've purchased and make Jell-o, sugar and fat free pudding every week, for many years. My husband is pre-diabetic and this is one of just a few sugar free desserts he enjoys.**In the past few weeks I purchased several * oz. box of sugar and fat free, Jell-o, butterscotch flavored pudding. This box is numbered: ** NOV **** **:** DB**. UPC NO. ***** ****.**The aforementioned product contained, what looked like, one complete bag, possible, run through a machine skewed, filled, but not sealed completely. There was also a ripped portion of a second bag folded or crumbled up irregularly in the box as well. Both bags appeared to have been filled with the pudding mix, but since neither were sealed properly, the contents spilled out of the box when opened.**I would wager that this is or has not been an on going issue with your products, as this is the first time anything like this has ever happened to me and like I said before, I have purchased this product for many years, without an issue one. I will continue to purchase and use this pudding, as we enjoy it so much, I just hope I could have this one box replaced.**Thank you for for providing a delicious, sweet dessert for folks who cannot enjoy the traditional sugary desserts.**Mrs. Joan Scanlon****** Huntigfields Drive*Huntingtown, ND *****
GetHuman2232621 did not yet indicate what Kraft Foods should do to make this right.
I have an issue with Kraft Foods too
How GetHuman2232621 fixed the problem
We are waiting for GetHuman2232621 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kraft Foods's attention and get better help faster. Tap below to get started.
Having Kraft Foods issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2232621 fixes it.
This email address isn't valid

Kraft Foods

Customer service issue
Reported by GetHuman2232621
Feb 18th, 2019 - 8 mons ago
I have an issue with Kraft Foods too
Not resolved
Seen by 5 customers so far
Similar issue to 266 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2232621 started working on this issue
Feb 18th 2:54pm