Where’s my delicious old Watergate salad?

GetHuman-hstreime's customer service issue with Kraft Foods from June 2018

Help with my Kraft Foods issue
The issue in GetHuman-hstreime's own words
Make Watergate salad. ... I recently made a Waldorf salad using Kraft pistachio pudding and the directions on the pudding box. It was too watery so I made it again with the same results. What am I doing wrong? Haven’t made my pistachio cake in a while but now I’m not sure I want to try it if it means wasting the ingredients. Would like replacements of pistachio puddings and ingredients. I would also like to have the correct recipe for the Watergate salad. Thank you.
I made this several years ago and was not expecting either the pudding mix or the recipe to have changed.
Sending coupons or refund to replace the ingredients including the pistachio pudding mix, crushed pineapple, miniature marshmallows, Cool Whip, and chopped pecans. This should be doubled since I tried this twice.
I’ve been a customer for *** years.
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Kraft Foods

Jell-o pistachio pudding
Customer service issue
Reported by GetHuman-hstreime
Jun 15th, 2018 - 9 mons ago
I have an issue with Kraft Foods too
Fixed
Seen by 8 customers so far
Similar issue to 22 others
0 customers following this
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Timeline
GetHuman-hstreime started working on this issue
Jun 15th, 2018 2:26pm
GetHuman-hstreime indicated the issue is not fixed yet.
Jun 16th, 2018 11:31am
GetHuman-hstreime indicated the issue is not fixed yet.
Jun 16th, 2018 11:33am
GetHuman-hstreime indicated the issue is not fixed yet.
Jun 16th, 2018 11:42am
GetHuman-hstreime indicated the issue is not fixed yet.
Jun 18th, 2018 4:01pm
GetHuman-hstreime indicated the issue is not fixed yet.
Jun 18th, 2018 4:04pm