I book by online flight ticket of Korean Air from Jakarta to Ulaanbaatar (Mongolia) on...

GetHuman-verajaya's customer service issue with Korean Air from March 2019

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The issue in GetHuman-verajaya's own words
I book by online flight ticket of Korean Air from Jakarta to Ulaanbaatar (Mongolia) on **th April ****. I see the flight from Incheon to Ulaanbaatar operated by MIAT-Mongolian Airlines.*I would like to ask are as follow:**. Does the baggage checked through?**. Flight from Jakarta-Incheon arrive on Terminal *, meanwhile Incheon-Ulaanbaatar depart from Terminal *. Because I arrive and depart on different Terminal and pass the Immigration, should I need a visa?
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Korean Air

Customer service issue
Reported by GetHuman-verajaya
Mar 29th, 2019 - 6 mons ago
I have an issue with Korean Air too
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Seen by 13 customers so far
Similar issue to 148 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-verajaya started working on this issue
Mar 29th 4:37pm
GetHuman-verajaya indicated the issue is not fixed yet.
Mar 29th 10:34pm
GetHuman-verajaya confirmed the issue is fixed. Hooray!
Mar 29th 10:54pm
GetHuman-verajaya indicated the issue is not fixed yet.
Mar 29th 10:55pm
GetHuman-verajaya indicated the issue is not fixed yet.
Mar 29th 11:19pm
GetHuman-verajaya indicated the issue is not fixed yet.
Mar 30th 1:46pm
GetHuman-verajaya indicated the issue is not fixed yet.
Mar 31st 11:14pm