Made a payment for **.** on December **th, was not meant for Koodo because I don't have...

GetHuman5629984's customer service issue with Koodo Mobile from January 2021

Help with my Koodo Mobile issue
The issue in GetHuman5629984's own words
Made a payment for **.** on December **th, was not meant for Koodo because I don't have a Koodo account anymore, it's next to the business where I was making a payment to.*How would I go about getting my money back. My Koodo account * was ******** and this is where I made the payment. Thank you, Judy*I would like to get my money back.

GetHuman5629984 did not yet indicate what Koodo Mobile should do to make this right.

How GetHuman5629984 fixed the problem
I went to an old Koodo text and tapped the link. There was someone there who took my info and Koodo phoned back right away and they are sending me the refund. Thank you.
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Koodo Mobile

Customer service issue
Reported by GetHuman5629984
Jan 7th, 2021 - 9 months ago
Fixed
GetHuman5629984 shared how to fix
Seen by 7 customers so far
Similar issue to 1414 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman5629984 started working on this issue
Jan 7th 4:03pm
GetHuman5629984 confirmed the issue is fixed. Hooray!
Jan 8th 9:28am