I am getting notices that my monthly bill is not paid lately. Want to talk to a live pe...

GetHuman-patscot's Dispute a Charge issue with Koodo Mobile from August 2020

Help with my Koodo Mobile issue
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Before contacting them, items GetHuman-patscot may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-patscot's own words
Get my past due monthly bills straightened out ... I am getting notices that my monthly bill is not paid lately. Want to talk to a live person to straighten my account out
I signed up from preauthorized credit card payment when I purchased the plan. Was working good until the last *-* monthly payments and they are not charged to my credit card
Pay my monthly bills using my credit card
Several years
Yes, I have tried to talk to a live representative but no luck
How GetHuman-patscot fixed the problem

We are waiting for GetHuman-patscot to fix the problem and share the solution with the rest of us customers.

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How Do I Dispute a Charge on My Koodo Mobile Bill?How Do I Change My Plan with Koodo Mobile?How Do I Get Device Support from Koodo Mobile?
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Koodo Mobile

My pixel Mobil phone and plan
Dispute a Charge issue
Reported by GetHuman-patscot
Aug 19th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1371 others
0 customers following this

Timeline

GetHuman-patscot started working on this issue
Aug 19th, 2020 6:12pm
GetHuman-patscot indicated the issue is not fixed yet.
Aug 19th, 2020 10:53pm
GetHuman-patscot indicated the issue is not fixed yet.
Aug 19th, 2020 10:57pm
GetHuman-patscot indicated the issue is not fixed yet.
Aug 20th, 2020 11:45am

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