I would like to purchase a new phone. My current one was dropped and started on fire...

GetHuman-sky_kube's Lost or Broken Phone issue with Koodo Mobile from June 2020

Help with my Koodo Mobile issue
The issue in GetHuman-sky_kube's own words
I would like to purchase a new phone. My current one was dropped and started on fire. I had an extended warranty. I go to phoneclaim.com but it tells me to call ***-***-****. This nbr tells me to go to phoneclaim.com. Round and round in a big circle. Tried to purchase a new phone. It tells me a verification code will go to my cell. MY CELL DOES NOT WORK. Can you please help me with this situation?

GetHuman-sky_kube did not yet indicate what Koodo Mobile should do to make this right.

How GetHuman-sky_kube fixed the problem
I just want a replacement for my Galaxy A**. I just want to speak to a human because I paid for the extra warranty coverage.
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Koodo Mobile

Lost or Broken Phone issue
Reported by GetHuman-sky_kube
Jun 6th, 2020 - a year ago
Fixed
GetHuman-sky_kube shared how to fix
Seen by 4 customers so far
Similar issue to 1477 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-sky_kube started working on this issue
Jun 6th, 2020 10:42pm
GetHuman-sky_kube confirmed the issue is fixed. Hooray!
Jun 7th, 2020 1:44pm