We just received our E-Bill from Koodo and there is a discrepancy in billing amount whi...
GetHuman-jesilke's Dispute a Charge issue with Koodo Mobile from October 2019
Help with my Koodo Mobile issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jesilke's own words
We just received our E-Bill from Koodo and there is a discrepancy in billing amount which shows as $**.** rather than $**.**. Can you advise what the difference represents? *Cell ***-***-*****Joyce & Gerry Silke
GetHuman-jesilke did not yet indicate what Koodo Mobile should do to make this right.
I have an issue with Koodo Mobile too
How GetHuman-jesilke fixed the problem
I was unable to get proper results through the Digital resources available via Koodo. I did make contact with a Koodo rep that provided me her phone * a couple of years back. Her suggestion worked she said to request "Call back" which I did. A very pleasant Koodo rep did call me almost immediately and did rectify the problem.
Please help with my Koodo Mobile issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Koodo Mobile customer problems.