my phone was stolen what can i do to avoid someone using my phone, on my dime my phone...

GetHuman-johnyvid's customer service issue with Koodo Mobile from August 2018

Help with my Koodo Mobile issue
The issue in GetHuman-johnyvid's own words
my phone was stolen what can i do to avoid someone using my phone, on my dime my phone number is *** *** **** . this notice so i may not be charged from this time forward , i would like to keep my number as i need that number. to receive calls and rebuild my contacts. thank you for acting right away.
GetHuman-johnyvid did not yet indicate what Koodo Mobile should do to make this right.
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How GetHuman-johnyvid fixed the problem
Got it back lost phone
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Koodo Mobile

Customer service issue
Reported by GetHuman-johnyvid
Aug 22nd, 2018 - a mon ago
I have an issue with Koodo Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 125 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-johnyvid started working on this issue
Aug 22nd 4:34am
GetHuman-johnyvid indicated the issue is not fixed yet.
Aug 22nd 4:08pm
GetHuman-johnyvid confirmed the issue is fixed. Hooray!
Aug 23rd 2:05pm
GetHuman-johnyvid confirmed the issue is fixed. Hooray!
Aug 26th 9:22am