Hello, my name is Oxana. I’m trying to pay for my daughter’s mobile phone services but...

GetHuman-oxaniya's customer service issue with Koodo Mobile from June 2018

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The issue in GetHuman-oxaniya's own words
Hello, my name is Oxana. I’m trying to pay for my daughter’s mobile phone services but something is blocking me from entering our Koodo account and the message keeps telling me to wait for some kind of approval. It’s been already a few days. Could you please help me with this cuz not only I find myself helpless to pay using Self-serve mode but I also cannot find any phone number to get any help with my problem. Thank you in advance
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Koodo Mobile

Customer service issue
Reported by GetHuman-oxaniya
Jun 11th, 2018 - 9 mons ago
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GetHuman-oxaniya started working on this issue
Jun 11th, 2018 12:55pm