Dear Mr.* Ms.zuper******Login to your KONAMI ID:zuper***** from a new terminal has been...

GetHuman-aligeedi's customer service issue with Konami from December 2018

7 views
 | 
93 similar
 | 
0 following
Help with my Konami issue
GetHuman-aligeedi's next move: call Konami.
The best way to get your problem resolved is to tap the button below to start calling Konami. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-aligeedi may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-aligeedi's own words
Dear Mr.* Ms.zuper******Login to your KONAMI ID:zuper***** from a new terminal has been detected.**Location:Indonesia*Date*time:********** **:**:**(PST)*IP address:***.*.***.****** If you do not know of this login*It may be an unauthorized login by a third party.*For safety, log in from the My KONAMI site and check *KONAMI ID * Login history*.*If you were not aware of the login, immediately change your password using *KONAMI ID * View*Edit registered information*.*https:**my.konami.net**Also check *KONAMI ID * View*Edit registered information* on the My KONAMI site and check the information on the service of Konami you have used to determine whether your data has been changed or deleted.*If you cannot log in because your password has already been changed by a third party or if your data has already been altered or deleted without your knowledge, consult our customer consultation office.*** Alert mail issued by the following*https:**my.konami.net**Konami Digital Entertainment Co., Ltd.**-*, *-chome, Akasaka, Minato-ku, Tokyo ***-*****https:**www.konami.com*games*corporate*en*
GetHuman-aligeedi did not yet indicate what Konami should do to make this right.
I have an issue with Konami too
How GetHuman-aligeedi fixed the problem
We are waiting for GetHuman-aligeedi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Konami's attention and get better help faster. Tap below to get started.
Having Konami issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aligeedi fixes it.
This email address isn't valid

Konami

Customer service issue
Reported by GetHuman-aligeedi
Dec 6th, 2018 - 5 mons ago
I have an issue with Konami too
Not resolved
Seen by 7 customers so far
Similar issue to 93 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aligeedi started working on this issue
Dec 6th, 2018 10:59am
GetHuman-aligeedi shared this issue with others over email
Dec 6th, 2018 11:05am
GetHuman-aligeedi shared this issue with others over email
Dec 6th, 2018 11:18am
GetHuman-aligeedi shared this issue with friends on Facebook
Dec 6th, 2018 11:18am
GetHuman-aligeedi shared this issue with others over email
Dec 6th, 2018 11:18am