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GetHuman981947's customer service issue with Konami from August 2018

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The issue in GetHuman981947's own words
Hi. My issue is with Duel Generation for the iOS. I had been playing it for months with no issues, but recently when I opened it I was logged out of my account and have been unable to login. **Now, I do have two email addresses *and I've forgotten which one I used, so when I try to reset my password, I try both emails addresses, but for both is comes up with a message that says: "Email address not recognized. Please check and try again.". **Is there any way I could get my account recovered? The email addresses are: *******@***.com******@***.com**Thanks!
This was especially frustrating because I spent money on in-game boosters.
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Yu-Gi-Oh! Duel Generation
Customer service issue
Reported by GetHuman981947
Aug 12th, 2018 - a yr ago
I have an issue with Konami too
Not resolved
Seen by 9 customers so far
Similar issue to 45 others
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GetHuman981947 started working on this issue
Aug 12th, 2018 12:04pm