Before contacting them, items GetHuman981947 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman981947's own words
Hi. My issue is with Duel Generation for the iOS. I had been playing it for months with no issues, but recently when I opened it I was logged out of my account and have been unable to login. **Now, I do have two email addresses *and I've forgotten which one I used, so when I try to reset my password, I try both emails addresses, but for both is comes up with a message that says: "Email address not recognized. Please check and try again.". **Is there any way I could get my account recovered? The email addresses are: *******@***.com******@***.com**Thanks!
This was especially frustrating because I spent money on in-game boosters.
GetHuman981947 did not yet indicate what Konami should do to make this right.
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