I placed order number**********. The pj’s are too small and I do not care for the sheet...

GetHuman-rooon's Refund issue with Kohls.com from December 2020

Help with my Kohls.com issue
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-rooon's own words
I placed order number**********. The pj’s are too small and I do not care for the sheets. I am trying to do a return in the mail, but I did not get a packing slip for doing the return. I am super high risk for covid and going to the store is not an option. I have been trying to figure but how to return this on your web page but, it is the most confusing return page i have ever read. Please help me return these items in the mail. I have printed out the order already.

GetHuman-rooon did not yet indicate what Kohls.com should do to make this right.

How GetHuman-rooon fixed the problem
Called the *** number after doing a google search. Phone number is not available on the website
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Kohls.com

Refund issue
Reported by GetHuman-rooon
Dec 4th, 2020 - 3 months ago
Fixed
GetHuman-rooon shared how to fix
Seen by 7 customers so far
Similar issue to 1513 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-rooon started working on this issue
Dec 4th, 2020 3:38pm
GetHuman-rooon confirmed the issue is fixed. Hooray!
Dec 4th, 2020 11:02pm
GetHuman-rooon confirmed the issue is fixed. Hooray!
Dec 5th, 2020 1:56am
GetHuman-rooon confirmed the issue is fixed. Hooray!
Feb 5th 10:28pm

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