My order came and the sweater has a security tag on it.

GetHuman-rcelaya's customer service issue with Kohls.com from December 2020

Help with my Kohls.com issue
The issue in GetHuman-rcelaya's own words
The problem: My order came and the sweater has a security tag on it.

GetHuman-rcelaya did not yet indicate what Kohls.com should do to make this right.

How GetHuman-rcelaya fixed the problem
I called Kohl's. They provided me two options. A full refund or a replacement item. I chose to have the item replaced.
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Kohls.com

Customer service issue
Reported by GetHuman-rcelaya
Dec 1st, 2020 - 6 months ago
Fixed
GetHuman-rcelaya shared how to fix
Seen by 10 customers so far
Similar issue to 1463 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-rcelaya started working on this issue
Dec 1st, 2020 11:07pm
GetHuman-rcelaya confirmed the issue is fixed. Hooray!
Dec 2nd, 2020 5:09am

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