Tonight my family and I were at Kohls located ***** N IH **, Austin Tx *****. We were p...

GetHuman2230623's customer service issue with Kohls.com from February 2019

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The issue in GetHuman2230623's own words
Tonight my family and I were at Kohls located ***** N IH **, Austin Tx *****. We were purchasing items for up coming wedding including suits clothes etc. I was attempting to purchase a nice valuable ring for my sons wedding. I then heard the closing announcement of ** min to make all final purchases. So, I asked a cashier for help at the jewelry dept and she said it was too late. Another cashier stated the same thing. I asked her, " Marissa, are you going to pass up a sale?" she replied," that's ok". So then I just waited for the rest of family to make their final purchases. The cashiers stood by registers chatting about theme parks and rollercoasters. They had plenty of time to let me make a wedding ring purchase. I observed plenty of video cameras so your management should be able to watch the upsetting experience at Kohls that I experienced. Please feel free to contact me at *****@***.com. or mobile Ph * *** -***-****. I was greatly disappointed to see a fine business have Individuals treat customers in that manner. I will further escalate this occurrence to higher management. Thank you for your time. GERALD OLVERA
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Kohls.com

Customer service issue
Reported by GetHuman2230623
Feb 18th, 2019 - 8 mons ago
I have an issue with Kohls.com too
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Timeline
GetHuman2230623 started working on this issue
Feb 18th 4:26am