Name is Michelle Chaidez and I have a schools charge card I called previously come befo...

GetHuman1820751's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1820751's own words
Name is Michelle Chaidez and I have a schools charge card I called previously come before coming down to the store in Huntington Beach California the south store I specifically gave detail of what I was looking for which was a medic foot massager that raps your feet and I was told by someone who answers the phone that they did have it in stock so of course I rushed over to grab one of these famous but it looks massagers it’s in my disappointment if they did not have any they did so have another foot massager due to the inconvenience I asked if I could be given a discount since I had rushed over from one side of town to the other to come and get the slip massager and Jacqueline her one of the employees who stated that that was her name because as she walked up to me she didn’t even introduce herself she just said she would like to speak to a manager and didn’t even introduce yourself as a manager should and basically told me that she was not willing to make an exception and didn’t even say she was sorry and walked away I feel like he’s racist and inconsiderate of my time especially since I drove all the way down to her store

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Kohls.com

Customer service issue
Reported by GetHuman1820751
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1547 others
0 customers following this

Timeline

GetHuman1820751 started working on this issue
Dec 24th, 2018 1:20am

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