A Kohl’s representative on the phone made up some address to send me an order I wished...

GetHuman-markknop's customer service issue with Kohls.com from December 2018

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The issue in GetHuman-markknop's own words
A Kohl’s representative on the phone made up some address to send me an order I wished to place. After using a map app this address has no residence. I don’t know how he came to this conclusion. He could not get our real address to work so I guess this was his resolution. *After eight phone calls later, I could not change to the correct address nor cancel the order. * Now I being charged for an order I’ll never receive. I am very very very angry. *I want the product or my money back as I get now where on the phone this better work.*My mailing addresses are PO Box *** cross Village Mi ***** or **** Bluff Terrace Harbor Springs Mi *****. *I look forward to a resolution to this matter.
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Kohls.com

Customer service issue
Reported by GetHuman-markknop
Dec 6th, 2018 - 2 mons ago
I have an issue with Kohls.com too
Fixed
Seen by 8 customers so far
Similar issue to 1181 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-markknop started working on this issue
Dec 6th, 2018 1:21am
GetHuman-markknop indicated the issue is not fixed yet.
Dec 9th, 2018 3:53am
GetHuman-markknop indicated the issue is not fixed yet.
Dec 9th, 2018 3:55am
GetHuman-markknop indicated the issue is not fixed yet.
Dec 9th, 2018 3:56am