A Kohl’s representative on the phone made up some address to send me an order I wished...
GetHuman-markknop's customer service issue with Kohls.com from December 2018
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The issue in GetHuman-markknop's own words
A Kohl’s representative on the phone made up some address to send me an order I wished to place. After using a map app this address has no residence. I don’t know how he came to this conclusion. He could not get our real address to work so I guess this was his resolution. *After eight phone calls later, I could not change to the correct address nor cancel the order. * Now I being charged for an order I’ll never receive. I am very very very angry. *I want the product or my money back as I get now where on the phone this better work.*My mailing addresses are PO Box *** cross Village Mi ***** or **** Bluff Terrace Harbor Springs Mi *****. *I look forward to a resolution to this matter.
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