Before contacting them, items GetHuman1620952 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1620952's own words
I am not receiving emails from kohl’s and I cannot get my ** dollars kohl’s cash because of this. I contacted customer service and since this is the email I have linked to my account they cannot do anything about it. I forgot my password for my kohl’s account and I can’t retrieve it because it’s sending it to my email which I’m not getting anything through.... I’m not ordering from kohl’s again until I can get this issue resolved
GetHuman1620952 did not yet indicate what Kohls.com should do to make this right.
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