I am not receiving emails from kohl’s and I cannot get my ** dollars kohl’s cash becaus...

GetHuman1620952's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1620952's own words
I am not receiving emails from kohl’s and I cannot get my ** dollars kohl’s cash because of this. I contacted customer service and since this is the email I have linked to my account they cannot do anything about it. I forgot my password for my kohl’s account and I can’t retrieve it because it’s sending it to my email which I’m not getting anything through.... I’m not ordering from kohl’s again until I can get this issue resolved
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I downloaded the phone app to get $** in Kohls cash. I currently have $** in Kohl...I’m missing **$ Kohl’s cash from my app!?
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Kohls.com

Customer service issue
Reported by GetHuman1620952
Dec 5th, 2018 - 2 mons ago
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Timeline
GetHuman1620952 started working on this issue
Dec 5th, 2018 1:00pm