I bought a Fingerlings Untamed Raptor Dinosaur from Kohls for $**. They mailed me part...

GetHuman-tmariepr's customer service issue with Kohls.com from December 2018

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The issue in GetHuman-tmariepr's own words
I bought a Fingerlings Untamed Raptor Dinosaur from Kohls for $**. They mailed me part of the packaging, but no toy. I called to complain and spent ** minutes on the phone. I was told that it was no longer in stock and that I would receive a refund. And then she proceeded to tell me that I would get $* less back because I had used Kohls cash to make the purchase. This was something that I REALLY needed for Christmas. Now I don't have anything, plus I'm out another $*. All because (it looked like) someone decided to take an item from my order. Unacceptable.
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Customer service issue
Reported by GetHuman-tmariepr
Dec 3rd, 2018 - a mon ago
I have an issue with Kohls.com too
Seen by 4 customers so far
Similar issue to 1128 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
GetHuman-tmariepr started working on this issue
Dec 3rd, 2018 7:34pm
GetHuman-tmariepr indicated the issue is not fixed yet.
Dec 3rd, 2018 7:34pm