My name is Jessica Sorbel Account Number is: ************. The problem is that earlier...
GetHuman-kealoha_'s customer service issue with Kohls.com from December 2018
Help with my Kohls.com issue
Did that get it fixed?
Waiting to see if GetHuman-kealoha_ fixed the issue with our suggestion.
The issue in GetHuman-kealoha_'s own words
My name is Jessica Sorbel Account Number is: ************. The problem is that earlier this year my card was hacked and since then everything I purchase from Kohl's on line gets shipped to the following address: **** Charlotte St, Apt A, Kansas City, MO. ** I have tried SEVERAL times to get this corrected and still the latest order went to the incorrect address. In the past I have asked the Customer Service gal to please close out this account and give me a new Account Number so that this problem will stop. She said that she could not do that, but she will change the last two digits from ** to **. That didn't help. PLEASE get this corrected to ***** Austin Stone Dr., Haslet, TX *****. Thank you
GetHuman-kealoha_ did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman-kealoha_ fixed the problem
We are waiting for GetHuman-kealoha_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.