My name is Jessica Sorbel Account Number is: ************. The problem is that earlier...

GetHuman-kealoha_'s customer service issue with Kohls.com from December 2018

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My name is Jessica Sorbel Account Number is: ************. The problem is that earlier this year my card was hacked and since then everything I purchase from Kohl's on line gets shipped to the following address: **** Charlotte St, Apt A, Kansas City, MO. ** I have tried SEVERAL times to get this corrected and still the latest order went to the incorrect address. In the past I have asked the Customer Service gal to please close out this account and give me a new Account Number so that this problem will stop. She said that she could not do that, but she will change the last two digits from ** to **. That didn't help. PLEASE get this corrected to ***** Austin Stone Dr., Haslet, TX *****. Thank you
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Kohls.com

Customer service issue
Reported by GetHuman-kealoha_
Dec 2nd, 2018 - 6 mons ago
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-kealoha_ started working on this issue
Dec 2nd, 2018 4:37pm
GetHuman-kealoha_ indicated the issue is not fixed yet.
Dec 2nd, 2018 4:38pm