On **-** I placed order * ********** which included a Big One Chenile Bath Rug-purple...

GetHuman-yulianaw's customer service issue with Kohls.com from December 2018

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The issue in GetHuman-yulianaw's own words
On **-** I placed order * ********** which included a Big One Chenile Bath Rug-purple. Today, **-** I received an email stating that ***% of the order had been shipped. Same day, shortly after, I received another email saying the purple rug was out of stock. I immediately got online to kohl’s.com and ordered the exact same rug-same brand, color,and size..order ***********. It wasn’t out of stock. This time I had to pay $*.** in shipping and use my Kohl’s cash. Before I had received free shipping due to the dollar amt of my order. I feel that amount should br refunded to my Kohl’s charge, and I wouldn’t know how to fix using the Kohl’s cash. My name is sheryl Williams, and my address is **** S Graveyard Rd in Paragon, In *****. *-***-***-****. As a customerservice, would u fix this please?
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Kohls.com

Customer service issue
Reported by GetHuman-yulianaw
Dec 1st, 2018 - 6 mons ago
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GetHuman-yulianaw started working on this issue
Dec 1st, 2018 8:54am