On **-** I placed order * ********** which included a Big One Chenile Bath Rug-purple...

GetHuman-yulianaw's customer service issue with Kohls.com from December 2018

1075 similar
0 following
Help with my Kohls.com issue
First: share to improve GetHuman-yulianaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yulianaw's next move: call Kohls.com.
The best way to get your problem resolved is to tap the button below to start calling Kohls.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-yulianaw may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-yulianaw's own words
On **-** I placed order * ********** which included a Big One Chenile Bath Rug-purple. Today, **-** I received an email stating that ***% of the order had been shipped. Same day, shortly after, I received another email saying the purple rug was out of stock. I immediately got online to kohl’s.com and ordered the exact same rug-same brand, color,and size..order ***********. It wasn’t out of stock. This time I had to pay $*.** in shipping and use my Kohl’s cash. Before I had received free shipping due to the dollar amt of my order. I feel that amount should br refunded to my Kohl’s charge, and I wouldn’t know how to fix using the Kohl’s cash. My name is sheryl Williams, and my address is **** S Graveyard Rd in Paragon, In *****. *-***-***-****. As a customerservice, would u fix this please?
GetHuman-yulianaw did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman-yulianaw fixed the problem
We are waiting for GetHuman-yulianaw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-yulianaw fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-yulianaw
Dec 1st, 2018 - 6 mons ago
I have an issue with Kohls.com too
Not resolved
Seen by 4 customers so far
Similar issue to 1075 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-yulianaw started working on this issue
Dec 1st, 2018 8:54am