My son entered the wrong address on his order***********. The reference number is...

GetHuman1647639's customer service issue with Kohls.com from November 2018

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If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman1647639's own words
My son entered the wrong address on his order***********. The reference number is *************. I was told the order was cancelled and would receive an email confirmation. Which I haven’t. He received an email that the package was received which is incorrect because I checked with UPS. Please straighten this out. If you could change the address on the shipments, I can return them to the local Kohl’s since my son already reordered everything. The correct address is **** West Rt K Columbia, MO *****.*Thank you.
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Kohls.com

Customer service issue
Reported by GetHuman1647639
Nov 28th, 2018 - 9 mons ago
I have an issue with Kohls.com too
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman1647639 started working on this issue
Nov 28th, 2018 7:30pm
GetHuman1647639 indicated the issue is not fixed yet.
Nov 28th, 2018 7:31pm