My son entered the wrong address on his order***********. The reference number is...
GetHuman1647639's customer service issue with Kohls.com from November 2018
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If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman1647639's own words
My son entered the wrong address on his order***********. The reference number is *************. I was told the order was cancelled and would receive an email confirmation. Which I haven’t. He received an email that the package was received which is incorrect because I checked with UPS. Please straighten this out. If you could change the address on the shipments, I can return them to the local Kohl’s since my son already reordered everything. The correct address is **** West Rt K Columbia, MO *****.*Thank you.
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