purchased online order *********** - waiting for shipment of *nd item to arrive today...
GetHuman1645375's customer service issue with Kohls.com from November 2018
Help with my Kohls.com issue
First: share to improve GetHuman1645375's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1645375 got the right customer help using our suggestion.
Before contacting them, items GetHuman1645375 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1645375's own words
purchased online order *********** - waiting for shipment of *nd item to arrive today. Was to get $** Kohls cash but in error input incorrect email address when placing order. Now told by customer service that I can't get the kohls cash sent to corrected email address. I can only get a reference * and use online, not in store. I have been a loyal customer at Kohls for years and this seems like a strange policy. Why can't $** kohls cash be sent to my correct email address so I can use in store? ******@***.com
GetHuman1645375 did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman1645375 fixed the problem
We are waiting for GetHuman1645375 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.