Before contacting them, items GetHuman-luanaju may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Top Tip from another customer
Placing an order should be easy just shop around and find out what you would like. Once you find what you want, add it to your cart and check out.
The issue in GetHuman-luanaju's own words
I have placed orders every year and have them shipped to a U.S. address. I am Canadian but have a U.S. credit card that I use to pay for the order. This year my orders do not go through. I have spent thousands of dollars at Kohls both in person and online. I would appreciate having this issue resolved. My understanding of the problem is that the credit card address does not match the shipping address. That would be correct, however you do not allow a separate billing address which in the past has not affected my orders.
GetHuman-luanaju did not yet indicate what Kohls.com should do to make this right.
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