I have placed orders every year and have them shipped to a U.S. address. I am Canadian...

GetHuman-luanaju's customer service issue with Kohls.com from November 2018

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The issue in GetHuman-luanaju's own words
I have placed orders every year and have them shipped to a U.S. address. I am Canadian but have a U.S. credit card that I use to pay for the order. This year my orders do not go through. I have spent thousands of dollars at Kohls both in person and online. I would appreciate having this issue resolved. My understanding of the problem is that the credit card address does not match the shipping address. That would be correct, however you do not allow a separate billing address which in the past has not affected my orders.
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Kohls.com

Customer service issue
Reported by GetHuman-luanaju
Nov 26th, 2018 - 9 mons ago
I have an issue with Kohls.com too
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Seen by 4 customers so far
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Timeline
GetHuman-luanaju started working on this issue
Nov 26th, 2018 11:36pm