I’ve placed THREE online orders in the last * weeks and yet to receive any of my Kohl’s...

GetHuman-deeduger's customer service issue with Kohls.com from November 2018

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I’ve placed THREE online orders in the last * weeks and yet to receive any of my Kohl’s cash via email. I stated this complaint with my most recent order * days ago and the gal told me it should arrive soon. Mom I whith has arrived in my spam either. I have been unable to use my Kohl’s cash on my last two online purchases and feel an explanation is very well deserved. I was also told that my first Kohl’s cash had expired on Nov ** and therefore in order to use the expired, I would have to do another online order. I much more prefer the store shopping to use my Kohl’s cash. As of now I should have approx $** coming from my first two orders and another $** on my most recent purchase.*I would hope to hear from SOMEONE ASAP.*I have no problem canceling my account and shopping elsewhere.*Thank you.*Diane DUGER****-***-**** OR *****@***.com

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Kohls.com

Customer service issue
Reported by GetHuman-deeduger
Nov 26th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 900 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-deeduger started working on this issue
Nov 26th, 2018 1:46am
GetHuman-deeduger indicated the issue is not fixed yet.
Nov 26th, 2018 1:49am