We placed an order. Less than an hour later it was cancelled with no explanation. After...

GetHuman1611217's customer service issue with Kohls.com from November 2018

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The issue in GetHuman1611217's own words
We placed an order. Less than an hour later it was cancelled with no explanation. After being on hold for an hour they said the computer was down. The next day they said some items are out of stock and that's why the order was cancelled but the money was refunded. After trying to replace the order there was NO money refunded. Now back on the phone a third time no supervisor is available and the computer is once again freezing.
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Kohls.com

Customer service issue
Reported by GetHuman1611217
Nov 23rd, 2018 - 10 mons ago
I have an issue with Kohls.com too
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Seen by 13 customers so far
Similar issue to 826 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman1611217 started working on this issue
Nov 23rd, 2018 5:30pm
GetHuman1611217 shared this issue with friends on Facebook
Nov 23rd, 2018 5:30pm
GetHuman1611217 indicated the issue is not fixed yet.
Nov 23rd, 2018 5:31pm