I ordered an item online to pick up at the store. paid for it online. said it was read...

GetHuman-falleave's customer service issue with Kohls.com from November 2018

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The issue in GetHuman-falleave's own words
I ordered an item online to pick up at the store. paid for it online. said it was ready for pick up on *****.*then on ***** got an email that item was sold and they were going to refund my money, How can I pay and buy an item then it get sold from under me. I still want the item and the sales price. I am highly upset. I stayed up till *Am to order the product as soon as it went onsale only for it now to be sold to someone else?
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Kohls.com

Customer service issue
Reported by GetHuman-falleave
Nov 23rd, 2018 - 10 mons ago
I have an issue with Kohls.com too
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Seen by 4 customers so far
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-falleave started working on this issue
Nov 23rd, 2018 12:58pm
GetHuman-falleave indicated the issue is not fixed yet.
Nov 23rd, 2018 5:18pm