I was browsing in your store and liked a Columbia coat. I was a little hesitant to get...

GetHuman1521017's customer service issue with Kohls.com from November 2018

9 views | 655 similar | 0 following
Help with my Kohls.com issue
First: share to improve GetHuman1521017's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1521017's next move: call Kohls.com.
The best way to get your problem resolved is to tap the button below to start calling Kohls.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1521017 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1521017's own words
I was browsing in your store and liked a Columbia coat. I was a little hesitant to get it so the sales associate told me if I applied for a Kohl’s card that I could get **% off, she checked with another associate to make sure it was on Columbia and she agreed, yes **% off. They didn’t have my size at that store so I drove all the way to another store, found the coat, took the time to fill out the card only for the sales associate to charge me full price. I am not happy at all. I feel cheated and taken advantage of and completely wasted my time. I still made the purchase but I’m debating on taking everything back. Not good service at all. I feel Kohl’s should honor what they said and give me **% off of my purchase. I only filled the card out for a discount on my coat and did not get it.

GetHuman1521017 did not yet indicate what Kohls.com should do to make this right.

How GetHuman1521017 fixed the problem

We are waiting for GetHuman1521017 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1521017 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1521017
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 655 others
0 customers following this


GetHuman1521017 started working on this issue
Nov 8th, 2018 12:38am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians