Before contacting them, items GetHuman-cbusse may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-cbusse's own words
My order simply checked me out &used my credit card without my permission, which is FRAUD.I have no idea where*if it will be delivered. Immediately called Customer"Service" who clearly had issues with English ,gave me a Kohl store* to call. The store had * of my items that mysteriously was to be picked up,NOT SHIPPED as I wanted. No clue where everything else is. Kohl's system cannot locate my order,but DID CHARGE MY CARD!!!!! CRAZY. M
GetHuman-cbusse did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman-cbusse fixed the problem
We are waiting for GetHuman-cbusse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.