I was beginning to place my order when all of a sudden my order was placed and charge t...

GetHuman-cbusse's customer service issue with Kohls.com from November 2018

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The issue in GetHuman-cbusse's own words
I was beginning to place my order when all of a sudden my order was placed and charge to my Kohl's card and it only went crazy from there. I did not authorize a charge to my Kohl's card and did not intend the order charge to my Kohl's card. I have no idea where the order is going to be delivered because it skipped all of that and simply checked me out I have no idea what's going on. I called customer service immediately and had a lady in evidently India or somewhere like that and she refused to help me and wouldn't give me her name either but did give me a store number within ** Mi of me
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Kohls.com

Customer service issue
Reported by GetHuman-cbusse
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman-cbusse started working on this issue
Nov 2nd 1:23am