Before contacting them, items GetHuman-cbusse may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-cbusse's own words
I was beginning to place my order when all of a sudden my order was placed and charge to my Kohl's card and it only went crazy from there. I did not authorize a charge to my Kohl's card and did not intend the order charge to my Kohl's card. I have no idea where the order is going to be delivered because it skipped all of that and simply checked me out I have no idea what's going on. I called customer service immediately and had a lady in evidently India or somewhere like that and she refused to help me and wouldn't give me her name either but did give me a store number within ** Mi of me
GetHuman-cbusse did not yet indicate what Kohls.com should do to make this right.
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